What is the Emirates Reschedule Policy?
Emirates, the world-class airline known for its impeccable service and customer care, occasionally encounters flight rescheduling. With a high volume of passengers, it's natural for a few complaints and grievances to arise. In this comprehensive guide, we will provide you with essential information about Emirates flight reschedule, your rights as a passenger, the necessary steps to take, and various methods to approach the topic. Whether you need to rebook a flight, make changes to your itinerary, or understand the reschedule policy, this article has got you covered.
1. Rebooking Emirates Flight with Manage Booking
Emirates provides a convenient and fast way to alter your itineraries through their Manage Booking service. Whether you need to rebook or reschedule your trip, Manage Booking allows you to make changes both online and offline. Before rebooking, it's important to note that you should first change or cancel your existing flight. Rebooking is only possible after the flight has been modified. Here's how you can use the Manage Booking service:
Rescheduling a Flight Online
To reschedule a flight online with Emirates, follow these steps:
Visit the official Emirates Airlines website at www.emirates.com
Go to the Manage Booking/Check-in tab.
If you have an Emirates Skywards account, you can log in and rebook your flight from there. Otherwise, continue as a guest.
Enter your booking details, including the 6-digit booking reference and the passenger's last name.
Click on "Manage Booking" and wait for the results to load.
From the list, select your pre-booked flight and wait.
Choose either the "Change Flight" or "Cancel Flight" option, depending on your needs.
Make the necessary changes on the new page, adhering to the flight change and rebooking policy.
Click on "Rebook trip" to proceed.
You will be redirected to the check-out page, where you need to pay the relevant fees and fare differences, if applicable.
Once the payment is complete, your rebooking is confirmed.
Rebooking via the Emirates Mobile App
If you prefer to make changes on the go, you can use the Emirates mobile app. Follow these steps:
Go to the Google Play Store or Apple App Store and search for the Emirates App.
Log in to your Emirates Skywards account or go to Manage Booking as a guest.
Enter your booking details, including the 6-digit confirmation number and the passenger's last name.
Find the flight you reserved in advance and make the required adjustments.
Click on "Rebook" and pay the relevant fee through the app.
Complete the transaction, and your rebooking is confirmed.
Rebooking with the Help of Emirates Customer Care
For passengers who prefer human assistance, Emirates allows rebooking over the phone. Before requesting a rebooking, make sure you have already made changes or cancelled your flight. Keep in mind that an additional service charge may apply. To reschedule your flight with the help of customer care, follow these steps:
Call the Emirates customer service at +1-888-701-1570.
While you wait for an airline representative to connect, follow the on-call instructions.
Inform the agent about your rebooking request and provide the necessary booking details.
Pay the relevant fee as instructed by the agent.
Wait for the confirmation of your rebooking.
Rebooking Flights with Emirates Skyward Points
If you have accumulated Emirates Skyward points for future travel, it's advisable to register for an Emirates Skyward account. This account comes with a wallet feature that facilitates future bookings. To rebook a flight using your travel points, follow these steps:
Register for an Emirates Skyward account if you haven't already.
Proceed with the rebooking process as usual until you reach the payment portal.
Select the Skyward Wallet as the mode of payment to utilize your travel points.
The airline will charge your wallet, and any remaining balance will be paid using another method, such as a credit or debit card.
Rebooking at the Airport
If you find yourself at the airport and in need of a rebooking, you can make your request at the ticket counter. Keep in mind that rebooking at the airport is generally considered a last-minute approach and is often used in the case of missed flights. Please note that rebooking at the airport may be subject to an additional surcharge. Here's what you need to do:
Approach the representative at the Emirates ticket counter.
Request a rebooking and provide your booking details.
Pay the relevant fee as instructed by the representative.
Wait for the confirmation of your rebooking.
2. Rebooking a Cancelled Flight in Easy Steps
Emirates provides a straightforward process for rebooking or rescheduling a cancelled flight. Regardless of who initiated the cancellation, you can easily rebook the flight, keeping in mind the rescheduling, cancellation, missed flights, and no-show policies. Be aware that penalties or fees may apply as per these policies, and they will be added during the checkout process. To rebook a cancelled flight, follow these steps:
Visit the official Emirates website at www.emirates.com
Click on the "Login" tab located in the top right corner of the screen.
Enter your Emirates Skyward credentials and log into your account.
Go to the Manage Booking section.
You will see a list of your pre-booked trips and any previously cancelled flights.
Select the cancelled flight that you want to rebook.
Click on "Rebook Flight" and create your itinerary as if it were a new booking.
Ensure that you adhere to the policies related to rebooking and not making a new reservation.
Click on "Rebook Now" to proceed.
Make the required payment on the checkout page.
Your new itinerary will be confirmed and ready for travel.
3. Understanding the Emirates Reschedule Policy
It's important to familiarise yourself with the Emirates Reschedule Policy to know your rights and options when it comes to making changes to your flight.
Any fare type is eligible for rescheduling.
If you rebook a flight within 24 hours of the initial booking, the rebooking will be made free of cost.
There must be a gap of 7 days or more between the initial reservation and the scheduled flight departure.
Fare differences will apply.
Non-refundable tickets do not qualify for a refund, but if you rebook during the 24-hour risk-free period, you will receive a refund in the form of travel credits.
Only tickets purchased directly with Emirates will be eligible for rebooking.
The flights must operate under Emirates Airlines.
In the case of rescheduling a missed flight, the airline will rebook you on the earliest available flight.
You will be rescheduled for the first flight of the following day if the missed flight was the last one of the day.
If you miss your connecting flight due to Emirates rescheduling, the airline is obligated to rebook you for free.
If you miss an Emirates flight due to a connecting one, the airline is not obligated to rebook you, but you can still request rebooking with an Emirates rebooking fee.
If you miss a flight due to Emirates rescheduling, you are entitled to a full refund plus additional compensation.
Emirates charges different fees for different flight schedules.
You are allowed to reschedule a flight on the same day as the departure as long as it is done at least 3 hours prior, and the rescheduled region remains the same.
Rescheduling or rebooking can be done both online and offline.
Tickets purchased through a third party will not be considered for rebooking.
Reward tickets are not eligible for rescheduling; they must be canceled and rebooked.
4. Emirates Reschedule Fee
The Emirates flight reschedule charges vary depending on the fare type, origin, and destination of the flight. While the base fee is typically around $200, it can fluctuate accordingly. Here's a general overview of the reschedule fees:
Economy: $75 to $200
Business: $300 to $400
First: $250 to $400
Flex Plus: Free
Same-Day: Additional $50 to $75
Please note that domestic flights are generally cheaper to modify compared to long-haul or international trips. The reschedule fee may be waived if changes are made within the 24-hour risk-free period.
5. Emirates Flight Change Policy
The Emirates flight change policy outlines the guidelines for making modifications to your booking.
Changes are possible for any fare type.
The change must adhere to the Emirates policy.
A flight change fee will apply.
Changes made within 24 hours of the initial booking will be free of cost.
The initial booking and the scheduled flight must have a gap of 7 days or more.
You can change the flight date, time, and destination.
Name changes on the ticket are possible but subject to the Name Change Policy.
Only one change per passenger per ticket is allowed.
Fare differences may apply.
When rebooking, ensure that the new flight is of the same fare/class or higher than the original one.
Reward tickets cannot be changed; they must be canceled and rebooked.
Same-day changes are permissible, with a maximum of 24 hours before the flight departure.
Changes can be made online and offline via Manage Booking.
Emirates allows flight changes for up to 11 months after the booking, and the limit has recently been increased to 36 months.
Group tickets are not eligible for flight changes.
Only tickets purchased directly from the airline can be changed. If bought from a third party, contact them first.
Only flights operating under Emirates qualify for changes. In the case of code-share flights, Emirates is responsible only for its segment of the trip.
Complimentary meals can be changed up to 2 hours before the flight departure, but meals included in the ticket price cannot be changed.
All changes are subject to Emirates' acceptance.
6. Emirates Flight Cancellation Policy
Understanding the Emirates flight cancellation policy is crucial when considering cancelling your flight.
Any fare type can qualify for cancellation.
Non-refundable and non-flex tickets are not eligible for a full refund.
If a refund is provided for non-refundable tickets, it will be in the form of travel credits for future use.
Cancellation fees will apply.
In the case of an airline-initiated cancellation, passengers are entitled to a full refund, free rebooking, and compensation.
Cancellations made within 24 hours of the initial booking will be free and qualify for a full refund.
There must be a gap of 7 days or more between the initial reservation and the flight departure.
Only tickets purchased directly from the airline are eligible for cancellation and subsequent refund.
Cancellations can be made up to 2 hours before departure, but only a partial refund will be given.
The cancellation fee applies per passenger per ticket, not per booking.
Cancellations can be done online and offline.
7. Emirates Flight Delay and Cancellation Compensation
In cases of flight delays or cancellations, Emirates provides compensation to eligible passengers. The compensation differs for delays and cancellations:
Flight Delay Compensation:
3-hour delay: £250 to £400
3 to 4-hour delay: £300
4-hour delay or more: £600
Please note that the delay is measured based on the time of arrival at the destination, not the departure time. If your flight leaves the airport 3 hours late but arrives on time, no compensation will be provided.
Flight Cancellation Compensation:
Up to 1500 Km: £250
1500 to 3500 Km: £400
More than 3500 Km: £600
Passengers will also receive a full refund in addition to the compensation mentioned above. These compensations are valid only if the airline cancels the flight with less than 14 days' notice. Other benefits may include complimentary meals and refreshments, assistance in contacting friends and relatives, hotel reservations, and transportation to and from the airport.
For flights departing from the United States, the compensation may differ:
200% of the fare on a one-way ticket with an upper limit of $775 for delays between 1 and 2 hours.
400% of the fare with an upper limit of $1550 for delays of 4 hours or more.
Full refund and additional services may also be provided.
Please note that compensation does not apply in cases of flight delays due to weather, air traffic, mechanical issues, missed check-in or boarding deadlines, or if an alternate flight is offered.
8. How to Claim Compensation for Delayed or Cancelled Flights
To claim compensation for delayed or cancelled flights with Emirates, follow these steps:
Ensure that you are eligible for compensation by meeting the necessary conditions.
Stay updated on your flight status and ask questions if needed.
Learn about the rights you have as a passenger.
Request vouchers or assistance from the airline if necessary.
Inform the airline that you require compensation.
Save all flight documents and take note of the details regarding the delay or cancellation.
Follow the airline's instructions or contact their customer service to initiate the compensation process.
9. Frequently Asked
Q1: What is the Emirates rebooking policy?
The Emirates rebooking policy allows for changes to be made to a flight if it adheres to the guidelines set by the airline. Rebooking can be done to a later date or time.
Q2: How much is the Emirates rebooking fee?
The rebooking fee for Emirates flights varies depending on the fare type and flight details such as the origin and destination. Fees range from $75 to $300.
Q3: Is it possible to reschedule an Emirates flight for free?
Yes, rescheduling an Emirates flight is possible without incurring any fees if it is done within the 24-hour risk-free period.
Q4: How long before a flight can you reschedule with Emirates?
You can reschedule a flight with Emirates up to 24 hours before the scheduled departure time. However, keep in mind that same-day rescheduling is only allowed if it is done at least 3 hours prior to departure and the rescheduled region remains the same.
Q5: Can you transfer an Emirates ticket to someone else?
No, Emirates does not allow the transfer of ticket ownership. If you need to change the passenger, the original itinerary must be canceled, and a new booking must be made.
Q6: What happens if I miss my Emirates flight?
If you miss your Emirates flight due to circumstances within the airline's control, such as Emirates rescheduling, the airline will rebook you on the next available flight at no additional cost. However, if you miss a flight due to a connecting flight, Emirates is not obligated to rebook you, but you can still request rebooking with an Emirates rebooking fee.
Q7: What is Emirates Economy Flex?
Emirates Economy Flex is a fare type that allows for changes and cancellations as per the relevant policies. It provides more flexibility compared to other fare types.
Q8: How much is the no-show fee for Emirates Airlines?
The no-show fee for Emirates Airlines is AED 800.
Q9: How long does it take to receive a refund from Emirates?
For credit card refunds, Emirates generally takes 7-10 business days to process the refund. However, it can take up to 3 months in some cases.
Q10: Why are Emirates flights cancelled?
Emirates flights can be cancelled due to various reasons, such as bad weather, unstable political situations, government orders, travel refusals, or unforeseen events. Some cancellations may be within the airline's control, while others may be due to external factors.
Q11: What is the difference between Flex and Flex Plus on Emirates?
Flex and Flex Plus are fare types offered by Emirates. Flex tickets allow for changes and cancellations with certain fees, while Flex Plus tickets provide more flexibility with no penalties or charges for changes or cancellations.