Frequently asked questions
- 01
Joining TruGym is a simple and straightforward process! You can sign up for a membership directly through our website, or by visiting your local TruGym in person. On our website, just navigate to the 'Join Now' section, select your preferred location, choose a membership plan that suits your needs, and follow the prompts to complete your registration. If you prefer in-person assistance, our gym staff will be delighted to guide you through the sign-up process and answer any questions you might have.
- 02
When signing up for a membership, you'll be asked to provide some basic personal information such as your name, address, contact details, and payment information. If you have any specific fitness goals or health conditions that we should be aware of, it's a good idea to mention these so we can provide you with the best possible guidance and support.
- 03
The joining fee can vary depending on the current promotions and the type of membership you choose. We occasionally run special promotions with reduced or no joining fees. For the most current information on joining fees, please check our website or contact your local TruGym.
- 04
Yes, TruGym often offers paid day passes which allows you to experience the gym before committing to a full membership. These can be a great way to get a feel for our facilities, classes, and overall gym environment. Check our website or contact your local TruGym for information about day passes.
- 05
TruGym offers a variety of memberships to suit different lifestyles and fitness needs, including standard, off-peak, student, over 60s, and corporate memberships. Each type of membership provides different benefits and access levels to our facilities. Detailed information about each membership type can be found on our website or by speaking with our staff at your local gym.
- 06
Members must be at least 16 years old to join TruGym. Individuals under 16 require parental consent, depending on the local gym's policy. Contact your nearest TruGym for specific age requirement details.